🛠️ Got a problem in Wistaston or Willaston? Let’s get it fixed.
Many issues can be reported directly to the council or other services — use the guides below to get the quickest result. If you’re unsure who to contact, or the problem isn’t being dealt with, get in touch with Roger and David directly and they will personally chase it up for you.
🔧 Report to Cheshire East Council — TraCE
Cheshire East TraCE — Online Reporting System
TraCE is Cheshire East Council’s official online reporting tool. Use it to report potholes, fly-tipping, litter, dog fouling, street lighting faults, overgrown vegetation, flooding and many more issues directly to the council. You can track the progress of your report online.
➤ Report an Issue on TraCE📞 Report to Cheshire East by Phone
🚧 Highways — potholes, roads, flooding, street lights: 0300 123 5020
🗑️ Fly-tipping, littering or missed bin collections: 0300 123 5011
🚪 Alley gate issues: 0300 123 5011 (option 3) | New/replacement key: 01270 375295
🗑️ Missed Bin Collections
Report a Missed Collection
Wait until after 6pm before reporting — the crew may still be working in the area. You can report a missed bin up to 2 working days after the day it should have been collected.
Report Missed Bin OnlineReport by Phone
Prefer to call? Contact Cheshire East directly to report a missed bin collection.
📞 Bins & recycling: 0300 123 5011
🛒 Abandoned Shopping Trolleys
Most Retailers — TrolleyWise
For most supermarkets including Morrisons use the TrolleyWise app or report online. Available on iPhone and Android.
iPhone App Android AppReport Online
📞 TrolleyWise: 0800 3161241
ASDA Trolleys — Collex
For ASDA trolleys only you need to use the Collex app or contact them directly.
iPhone App Android App📞 Collex: 0808 1680 600
📧 Email: request@collextrolley.com
🌳 Community Issues
Crewe Town Council Rangers
The Rangers deal with litter picking, graffiti removal, overgrown trees, hedges and shrubs and other issues in public areas across Crewe.
Report to RangersGuinness Housing
For repairs, communal areas or maintenance on Guinness Housing properties.
📞 Mon–Fri 8am–8pm: 0303 123 1890
🚨 Emergency repairs: 24/7 same number
🚔 Crime, Anti-Social Behaviour & Safety
🚨 In an emergency always call 999
Call 999 immediately if there is danger to life, violence is used or threatened, a serious crime is in progress, a road crash has caused injury, or a vulnerable person needs urgent help.
If a crime is taking place, someone is in danger or property is being damaged — call 999.
Non-Emergency Crime — 101
For all non-emergency police matters call 101 or report online.
📞 Non-emergency: 101
📧 Crewe LPU: crewe.lpu@cheshire.police.uk
📧 Cheshire Police: publiccontact@cheshire.pnn.police.uk
Anti-Social Behaviour
Report gangs, intimidating behaviour, noise nuisance or harassment. If it’s happening right now and property is being damaged, call 999.
📞 Report ASB: 101
Dangerous Parking
Operation Park Safe lets you report dangerous parking with photos and videos. Reports are reviewed by a traffic officer who can take action.
Report Parking📲 Pass Intelligence Anonymously
Text: 07989 650474 — about drugs (smell, dealing or production), drink driving, vehicles without insurance or MOT, or suspicious behaviour.
Crimestoppers — 0800 555 111 or report anonymously online. 100% anonymous, always.
📊 Residents Voice Survey — tell police what matters most in your area: Complete the survey
Still not sure who to contact?
If your issue isn’t covered above, or it’s not being dealt with, Roger and David want to hear about it. As your Conservative candidates for Wistaston & Willaston they will personally chase it up on your behalf.
✉️ Contact Roger & David